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CV de Customer service manager / Admin/customer service, cherche un emploi de Procurement office / algerie.enligne-int.com

algerie.enligne-int.com : cv

Admin and customer service

Code CV : 5975275c9af10e81
Date de dernière connexion : 2018-07-16

Monsieur Mu... T...
16000 Algiers

Situation actuelle:
Secteur d'activité actuel : Energie
Taille de l'entreprise : 101 à 1000 salariés
Fonction actuelle : Customer service manager
Nombre d'années à ce poste : 11 ans à 15 ans
Nombre de personnes sous mes ordres : 6 à 10 personnes
Salaire annuel : 0.00 EUR
Expérience Totale : 11 ans à 15 ans
Disponibilité : Disponibilité immédiate
Poste recherché:
Fonctions: Admin/customer service, ,
Secteur d'activité: Tourism, ,

Type de contrat souhaité: CDI, CDD, CDD Intermittent
Temps de travail souhaité: Temps plein, Journalier, Travail le WE
Salaire Annuel Minimum / Souhaité: 0.00 / 0.00 EUR
Etudes :
Dernier niveau d'etudes validé avec diplome : Bac+8
Dernier diplome : Ba degree in english
Niveau d'études actuel : Bac+8
Autres Formations :

Mobilité :
Outils / Logiciels / Méthodes maitrisés
Ms office/rkem/navision/gcss/sgc/smv/sap/mars

Permis VL, PL, véhicules spéciaux
Degree in businesd

Arabe : Langue maternelle
Français : Avancé
Anglais : Avancé

CV :

Monsieur Mu... T
16000 Algiers


Career History
Consular agent visas’ serviceFRENCH EMBASSY, Algiers Algeria2017In positionConsular serviceIn charge of the administrative task within the visas’ service, including the fulfillment of analysis of the candidates necessary data in the system, beside the monitoring and checking process throu through the world worldwide visas system.Tools : IMAC, MACOS
APPLE CARE ADVISOR (Expatriate)Teleperformance APPLE Distribution Athens, GREECE20162017Customer ServiceIn charge of the support of APPLE’S customers in Africa and Middle eastTools : IMAC, MACOS Ticket Desk AgentEmirates20152016AviationIn charge of the reservation and ticketing at the Emirates Airport office.In charge of the delivery of our 5 stars customer serviceTools : MARS, Amadeus,Word, Excel, Outlook Airport service/Reservation and Ticketing AgentSwissport- International Airport Algiers20142015Qatar Airways stopover - Houari Boumédienne Airport In charge of reservation and ticketing, and all the transactions related to the stopover of Qatar Airways, within the International terminal. Assist the Operation service if needed regarding: check-in, boarding, pax assistance, crewTools: Amadeus, Excel, word, Power point, Outlook.

Sales and Client ExecutiveSafmarine-Groupe MAERSK Line, Algéria20122013ShippingIn charge of Import/Export at country level, and customer service as well.Tools: GCSS,RKEM,SCM,SAP, Lotus note, Outlook, Cisco, Excel, Word, Power point.ManagerPersonal Business20042010Food stuff/CosmeticsTravelling and trading in the western Algerian cities where I could develop an extensive network of customers of all kinds (Trade, market, and wholesaler).Tools: Excel, Word.Sales SupervisorHENKEL 20022004DetergentsTo realize the different products sales and marketing monthly target of the company, within my unit area, in western Algeria. Education and Training2000Degree in business marketing option, obtained with congratulation of the jury members. / INES, Mostaganem University.2010English BA Degree /Abdel Hamid Ibn Badis University- ITA Mosta 2014DELF (French Language Study Diploma)/ French Embassy at Algiers2015Amadeus reservation and ticketing software certification/ INTC giers.2016-Certifications/ Aviation trainings : Aviation security AVSEC, Reservation, Issuing electronic Ticket, Basic Geography, Displaying Fares, Emirates skywards driving loyalty.
LANGUAGESArabicMother TongueFrenchFluent in both written and speaking EnglishFluent in both written and speaking
HobbiesInternational Assistant Tour Guide20132015TourismIn charge of a group of 85 persons (from Algeria to Malaisia via Dubai).In charge of a group of 13 persons (from Algeria to USA+CAREEBEAN VIA Milan).Tools : Yahoo, Excel, Word, Power point Additional InformationMobilityWorldwide

Lettre de candidature

Monsieur Mu... T
16000 Algiers

Admin and customer service

As a former expatriate in athens greece, working for a big American brand, i m very intressted by a job opportunity abroad, including a work visas sponsorship

Monsieur Mu... T...

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